Job Summary : The Customer Service Coordinator serves as a vital link between clients and internal teams, ensuring the smooth execution of contracts and timely delivery of services. This role is responsible for managing client communications, coordinating logistics, and facilitating quality control processes, all while providing exceptional customer service to enhance client satisfaction and support the company’s operational goals. Key Responsibilities : · Learn and apply Industry standards such as GCA, ECC, and Incoterms to ensure proper contract execution. · Arrange delivery orders (DOs) and coordinate haulage for clients as requested. · Generate and send sales invoices, debit notes/credit notes to clients/vendors for payment . Review daily positions to monitor the status of contracts and address any issues. · Collaborate with the trade and inbound logistics departments to maintain an efficient shipment schedule. · Coordinate with clients...

Counter Culture Coffee, a B Corporation, was founded in 1995 and is headquartered in Durham, NC, with regional offices in 12 major cities across the country. Counter Culture Coffee has been continuously innovating in the coffee industry and we’re looking for passionate, dynamic, diverse team members to help us pursue our mission.  Counter Culture Coffee is:  A relentless pursuit of coffee perfection A dedication to real environmental, social, and fiscal sustainability A commitment to creating cutting edge coffee people Our Core Values are:  Quality Coffee  | We continue to cultivate relationships with growers and organizations around the world in order to build trust, improve quality, and foster transparency.  Education  | We believe the pursuit of coffee perfection includes educating ourselves, our partners, and our customers about the coffee supply chain and the best methods of preparation.  Sustainability  | Our commitment to affecting positive...

Counter Culture Coffee, a B Corporation, was founded in 1995 and is headquartered in Durham, NC, with regional offices in 12 major cities across the country. Counter Culture Coffee has been continuously innovating in the coffee industry, and we’re looking for passionate, dynamic, diverse team members to help us pursue our mission.  Counter Culture Coffee is:  A relentless pursuit of coffee perfection A dedication to real environmental, social, and fiscal sustainability A commitment to creating cutting-edge coffee people Our Core Values are:   Quality Coffee | We continue to cultivate relationships with growers and organizations around the world in order to build trust, improve quality, and foster transparency.  Sustainability | Our commitment to affecting positive change in every community to which we are connected is driven by our belief that we can–and should–always strive to improve upon the present.  Education | We believe the pursuit of coffee...

SALES AND ACCOUNTS MANAGER – NEW YORK   We Are Change Please Coffee LLC   At Change Please Coffee LLC, we’re using coffee to brew up a better future. As a multi-award-winning social enterprise, our mission is simple but bold: to end homelessness. We do this by training individuals experiencing homelessness to become expert baristas, providing employment at a living wage, and supporting them with housing, therapy, and financial planning. We turn caffeine into change.   The Role   This is a dynamic opportunity to grow our wholesale and corporate sales footprint across New York. As the Sales & Accounts Manager, you will be responsible for driving new business, managing existing accounts, and helping to build a commercial pipeline that fuels both revenue and impact.   You’ll play a key role in expanding our presence across hospitality, office catering, foodservice, grocery, and mission-aligned partners—while championing our purpose-driven...

COUNTRY MANAGER GRIND YOUR WAY to the top At Markibar, we strive to develop innovative grinding solutions for the coffee industry. Our passion for baristas and for customers is the main motivation driving our innovations. Markibar’s INSTANT DOSE GRIND-BY-WEIGHT technology delivers freshly ground scale-controlled doses instantly, combining the best of the traditional lever doser system with the advantages of the ON DEMAND Grind-by-Weight System. Doses are delivered without excess and ready to use, saving time and minimizing coffee waste. Beyond being a clear reference in many European markets, our grinders are the most wanted in the very demanding Australian barista community. You will be embarked in bringing this technology to the American market and then generating a profound impact in the barista and coffee shop community.   What we offer you: -          Generous package with base salary and a very attractive commission -...

Are you the kind of person who loves figuring out how things work—and even more, getting them working again? Do you take pride in doing quality work that people depend on? Espresso Medic is looking for an Equipment Technician who brings solid technical skills and a customer-first attitude to every service call. What You'll Do As an Equipment Technician, you'll be the person café owners and restaurant managers count on when their equipment needs attention. You'll travel to commercial locations throughout San Diego, troubleshoot issues, complete repairs, and build relationships with the businesses that keep our coffee community thriving. Your day-to-day includes: Diagnosing and repairing commercial espresso machines, grinders, and coffee equipment at customer locations Completing service calls on time with clear communication throughout the process Documenting your work thoroughly—what you found, what you fixed, and what customers need to know...

Summary: This role requires a deep understanding of global coffee markets, price risk management, and supply chain dynamics, as well as strong analytical and negotiation skills. Key Responsibilities: Sell green coffee to roasters, importers, and industrial clients in various markets. Identify and onboard new suppliers and clients to expand the company’s global network. Source, negotiate, and purchase coffee from producers, cooperatives, and exporters. Analyse global coffee market trends, prices, supply and demand, and logistics factors to identify trading opportunities. Manage and optimise trading positions, ensuring profitability and compliance with internal risk limits. Coordinate with logistics teams to oversee shipment schedules, documentation, and quality control. Maintain strong relationships with suppliers, buyers, and financial partners. Monitor currency exchange and hedging requirements in coordination with the...

Quality Control Assistant | Covoya Specialty Coffee   Position Summary Reporting to the Quality Control (QC) Manager, the Quality Control Assistant will support the Quality Control and Logistics Operations of Covoya Specialty Coffee. The Quality Control Assistant will work closely with the sales team to coordinate fast and accurate sample delivery to customers and suppliers. This role will also support the QC Manager with daily cupping and sample roasting. The ideal candidate will be detailed oriented and have the ability to make critical quality decisions and work independently. Position Responsibilities Label, package and send samples to customers. Communicate sample results to Olam origins and third-party suppliers. Regularly communicate with the Sales team to identify sample needs and provide updates. Maintain detailed database of all samples received and sent, update sample status and update counterparty information as needed. Manage inventory of...

November 6, 2025                       La Marzocco USA is hiring a Technical Account Representative in Atlanta ! Why work at La Marzocco USA? At La Marzocco, we pride ourselves on our artisan heritage, our passion for coffee, and commitment to our customers. As a leader in coffee equipment technology since 1927, La Marzocco is committed to the craft of hospitality, the pride of service, and the humility of our responsibility to future generations. Located in the Ballard neighborhood of Seattle, WA and with satellite offices and warehouses in multiple cities across the United States, La Marzocco USA carries the proud traditions of our Italian heritage while offering a modern work environment and a dedication to fostering personal and professional growth for all employees.   What we offer you: ·         A generous benefits package including health, dental, life/disability, and retirement   ·         Employee...