Covoya Specialty Coffee
Healdsburg, CA, USA
Covoya Specialty Coffee
Position Summary
Reporting to the Director of Sales, the Trading Assistant II will work with the Sales and Trading department at Covoya to improve sales performance by the trading team. They will manage the entire process from post-sale to delivery. They are responsible for collecting, organizing, distributing, and acting upon information from key suppliers, customers, other traders, and other internal departments. This position will be the go-to on all topics related to the post-sale process and customer relationship to keep our customer service standards at a high level. This is a critical role in the support of our key customers and is expected to exercise discretion and judgment in managing the day-to-day business for key customer accounts. This individual should be able to analyze the situation and information available to make independent decisions to support the customer and the business and have a high level of judgement on when to elevate...