Business Development Manager, Commercial (Equipment; Away-from-Home)

The Business Development Manager will be responsible for leading new business development of Melitta’s coffee solutions in the Commercial Segment. These solutions include but are not limited to fully automatic espresso coffee equipment, coffee products, equipment service programs, and digital solutions. 

We are seeking someone with a hunter mentality, strong customer contact list, passion to sell into new business segments and have a deep understanding and selling experience of the coffee and espresso equipment business.

Responsibilities and Duties

• Sell Melitta Professional coffee/espresso equipment, service programs, digital solutions, and coffee products into assigned accounts and segments.
• Responsible for business development nationally with regional/emerging chains within the Chain Restaurant (QSR/FSR), Convenience, and Coffee/Café segments.
• Cultivate customer centric relationships across all levels to accelerate growth within assigned accounts.
• Ability to work cross functionally to support business needs and drive customer projects through the system.
• Maintain strong business acumen to manage customer pricing and negotiate customer contracts.
• Maintain a high-level awareness of competitive landscape, market trends, and key account activity to contribute to current and future business planning and product innovation.
• Lead all account management responsibilities to support current and new customers.
• Provide ongoing customer forecasts to assist in production and annual budget planning.
• Create annual sales business plan to include existing customers and new customer targets that align with US budget revenue and EBIT objectives.
• Participate in required industry trade and customer events.
• Support operations and service teams to support overall business needs and enhance customer experience.
• Update customer activity in CRM tool including sales funnel activity and miscellaneous reports as needed.

Skills

• Food Service, coffee, and espresso equipment sales experience in commercial channel is required.
• Must be able to work in an entrepreneurial environment.
• Ability to travel as required by role (70% travel).
• Remote position located in Eastern US in major city.
• Ability to work in a team environment.
• Excellent communication and interpersonal skills.
• Strong negotiation and presentation skills
• Problem solving and analytical ability.
• Proficient in Microsoft word, excel and power point.