Field Service Technician - NW NJ / Southern Border of NY

About the Opportunity

Eversys North America is looking for a motivated and inspiring sales professional to join our winning team as Territory Sales Manager for the Central Texas region. Founded in 2009, Eversys bridges the gap between traditional coffee culture and super-automatic technology—bringing premium espresso to specialty cafes, airport lounges, and corporate offices globally. We are seeking a self-starter who pairs sharp sales acumen with a passion for building lasting relationships and driving revenue in commercial beverage equipment.

What You'll Do

·       Deliver On-Site Technical Service: Perform professional installation, preventative maintenance, troubleshooting, and repairs on Eversys super-automatic espresso equipment.

·       Maintain Vehicle & Inventory: Safely operate and care for assigned company vehicles while managing field parts stock and inventory best practices in coordination with our Northvale warehouse.

·       Provide Exceptional Customer Care: Efficiently diagnose issues while communicating clearly with clients regarding repair scope, operational best practices, and case status.

·       Track & Document Work: Maintain precise, timely documentation and work orders using the Salesforce service ticket platform and team communication channels.

·       Collaborate & Cross-Train: Assist the Service and Parts teams with technical projects, support internal training initiatives, and work effectively with external service partners.

·       Support On-Call Coverage: Participate in a rotating weekend on-call schedule to meet dedicated client SLA requirements.

What You Bring

·       Technical Experience: 2–3+ years of experience as a field service technician. Experience in coffee equipment or commercial foodservice repair is preferred.

·       Core Technical Aptitude: Strong mechanical and troubleshooting skills with an extensive understanding of plumbing and electrical applications and standard diagnostic tools.

·       Communication & Platform Skills: Strong written and verbal communication skills, with experience using or ability to learn Salesforce service tracking.

·       Reliability & Attitude: A positive, solution-oriented mindset along with a strong track record of dependability, punctuality, and time management.

·       Physical & Logistics Readiness: Ability to safely operate company vehicles, work flexible 8-hour shifts starting between 7:00 AM and 9:00 AM (with occasional overtime as required), and lift up to 50 lbs (and up to 200 lbs with assistance).

What We Offer

·       Company Vehicle & Equipment: Assigned vehicle and tools for field operations and service travel. Comprehensive health, dental, and vision insurance coverage.

·       Life insurance.

·       Paid Time Off (PTO).

·       401(k) plan with matching company contribution.

Equal Opportunity Employer

Eversys North America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.