Melitta North America, Inc.
Remote (Austin, TX)
The Field Service Technician is responsible for the installation, preventive maintenance, repair, troubleshooting, and customer training related to Melitta automatic espresso equipment. This role requires strong mechanical, electrical, and hydraulic troubleshooting skills, along with the ability to deliver exceptional customer service in the field.
This is a highly travel-intensive role requiring frequent local travel, overnight travel, and occasional support outside of the assigned service territory. The Field Service Technician serves as a key representative of Melitta and is expected to maintain professionalism, technical excellence, and responsiveness while supporting customer equipment needs.
Key Responsibilities
1. Equipment Service & Technical Support
Respond promptly to assigned service calls and meet expected response time requirements.
Perform preventative maintenance on automatic espresso equipment in accordance with Melitta...