The National Sales Director – USA will lead and execute the U.S. sales strategy for the company’s coffee business, with a primary focus on developing and expanding Private Label partnerships and a secondary responsibility for growing Branded coffee sales. This role is responsible for driving top-line revenue, building strategic customer relationships, and expanding distribution across retail, club, and e-commerce.
The ideal candidate brings deep experience in coffee or CPG, a strong network of U.S. retail and a proven track record of growing Private Label programs from concept through scale.
Develop and execute a national sales strategy to grow Private Label coffee business across U.S. retail, club, and e-commerce channels
Identify, target, and secure new Private Label customers, including national and regional retailers.
Lead end-to-end Private Label commercialization, including:
Customer prospecting and presentations
Pricing, margin, and contract negotiations
Collaboration with sourcing, quality, operations, and supply chain teams
Oversight of product development, packaging, and innovation pipelines
Build long-term strategic partnerships with key Private Label accounts, acting as the senior commercial point of contact
Monitor market trends, competitive activity, and customer needs to identify new Private Label opportunities
Support the growth and expansion of the company’s branded coffee portfolio in the U.S.
Develop distribution strategies for branded products across selected channels, including grocery, and e-commerce
Manage relationships with key branded customers, brokers, distributors, and strategic partners
Collaborate with marketing on brand positioning, pricing strategy, promotions, and new product launches
Own national sales targets, forecasts, and budgets for both Private Label and Branded business
Develop and manage annual operating plans, customer-level strategies, and revenue growth initiatives
Build, lead, and mentor a high-performing broker network
Partner cross-functionally with operations, supply chain, finance, marketing, and quality teams to ensure seamless execution
Represent the company at industry trade shows, customer meetings, and key industry events
20+ years of experience in sales and business development.
Proven experience in the Coffee, CPG, and Food industries.
Strong background in Private Label development and broker network management.
Solid knowledge of the U.S. foodservice and/or retail landscape, particularly HRI.
Strategic business development mindset
Strong customer relationship management and executive presence
Commercial acumen with focus on margin and profitability
Collaborative, cross-functional leadership style
Entrepreneurial, results-driven, and hands-on approach
High level of autonomy and ability to operate in a growth-oriented environment.
For over 30 years, Café William has been driven by a deep passion for coffee and craftsmanship. Based in Sherbrooke, Canada, we are a team of dedicated roasters and coffee experts committed to creating exceptional coffees with rich, distinctive, and inspiring flavors.
At Café William, coffee roasting is both an art and a science. It requires precision, care, and an uncompromising attention to quality. Our passion for excellence pushes us to innovate continuously while staying true to our values of responsibility, sustainability, and authenticity.
Joining Café William means becoming part of a growing, purpose-driven company that believes in doing things the right way, from bean to cup. It is an opportunity to contribute to a meaningful craft, work alongside committed professionals, and help shape the future of specialty coffee on an international scale.