Sales and Accounts Manager

SALES AND ACCOUNTS MANAGER – NEW YORK

We Are Change Please Coffee LLC

 At Change Please Coffee LLC, we’re using coffee to brew up a better future. As a multi-award-winning social enterprise, our mission is simple but bold: to end homelessness. We do this by training individuals experiencing homelessness to become expert baristas, providing employment at a living wage, and supporting them with housing, therapy, and financial planning. We turn caffeine into change.

The Role

 This is a dynamic opportunity to grow our wholesale and corporate sales footprint across New York. As the Sales & Accounts Manager, you will be responsible for driving new business, managing existing accounts, and helping to build a commercial pipeline that fuels both revenue and impact.

 You’ll play a key role in expanding our presence across hospitality, office catering, foodservice, grocery, and mission-aligned partners—while championing our purpose-driven story in every conversation. This role reports to senior leadership and is integral to our national growth.

Responsibilities

Sales & Business Development

·        Identify, develop, and close new B2B sales opportunities across New York.

·        Conduct prospecting, outreach, proposals, presentations, and tender responses.

·        Represent Change Please at local industry events, trade shows, and partner activations.

·        Deliver against monthly and quarterly revenue targets.

Account Management

 ·        Build strong relationships with existing wholesale, retail, and corporate clients.

·        Ensure smooth onboarding, training, and ongoing service delivery for key accounts.

·        Regularly review account performance and identify growth opportunities.

·        Coordinate with operations to ensure high-quality fulfillment and customer experience.

Relationship Building & Brand Advocacy

 ·        Act as a frontline ambassador for our mission and values.

·        Help clients integrate social impact into their procurement and supply chains.

·        Collaborate with the marketing team on tailored proposals, campaigns, and case studies.

Sales Operations

 ·        Maintain accurate CRM records, pipeline forecasts, and reporting.

·        Support the development of scalable sales tools and processes.

Key Skills and Attributes

 ·        2+ years of experience in B2B sales or account management - ideally in coffee, food & beverage, hospitality, or social enterprise.

·        Excellent relationship-building skills and a natural connector.

·        A self-starter who thrives in a fast-moving, mission-led environment.

·        Strong communicator with solid presentation and negotiation skills.

·        Comfortable managing a sales pipeline and working toward clear targets.

·        Passion for social impact, community development, or social justice.

Qualifications

 ·        Proven ability to secure and grow customer accounts.

·        Experience with CRM systems (e.g., HubSpot, Salesforce).

·        Bachelor’s degree or equivalent professional experience.

·        Based in or near the New York metropolitan area.

What We Offer

 ·        Mission-driven culture where your work creates real social impact.

·        Generous PTO and flexible working arrangements.

·        Medical, Dental, and Vision coverage.

·        Opportunities for growth and leadership development.

A Note About Change Please Job Descriptions

 This job description outlines the core responsibilities and skills required for the role, but it’s not exhaustive. If you believe you have the experience, passion, and drive to help us grow in the New York region, we encourage you to apply. 

 Change Please Coffee LLC is an equal opportunity employer. We welcome applications from people of all backgrounds, experiences, and communities. Diversity, equity, and inclusion are core to our values and mission.