4 jobs found

Job Summary : The Customer Service Coordinator serves as a vital link between clients and internal teams, ensuring the smooth execution of contracts and timely delivery of services. This role is responsible for managing client communications, coordinating logistics, and facilitating quality control processes, all while providing exceptional customer service to enhance client satisfaction and support the company’s operational goals. Key Responsibilities : · Learn and apply Industry standards such as GCA, ECC, and Incoterms to ensure proper contract execution. · Arrange delivery orders (DOs) and coordinate haulage for clients as requested. · Generate and send sales invoices, debit notes/credit notes to clients/vendors for payment . Review daily positions to monitor the status of contracts and address any issues. · Collaborate with the trade and inbound logistics departments to maintain an efficient shipment schedule. · Coordinate with clients...

Counter Culture Coffee, a B Corporation, was founded in 1995 and is headquartered in Durham, NC, with regional offices in 12 major cities across the country. Counter Culture Coffee has been continuously innovating in the coffee industry, and we’re looking for passionate, dynamic, diverse team members to help us pursue our mission.  Counter Culture Coffee is:  A relentless pursuit of coffee perfection A dedication to real environmental, social, and fiscal sustainability A commitment to creating cutting-edge coffee people Our Core Values are:   Quality Coffee | We continue to cultivate relationships with growers and organizations around the world in order to build trust, improve quality, and foster transparency.  Sustainability | Our commitment to affecting positive change in every community to which we are connected is driven by our belief that we can–and should–always strive to improve upon the present.  Education | We believe the pursuit of coffee...

Are you the kind of person who loves figuring out how things work—and even more, getting them working again? Do you take pride in doing quality work that people depend on? Espresso Medic is looking for an Equipment Technician who brings solid technical skills and a customer-first attitude to every service call. What You'll Do As an Equipment Technician, you'll be the person café owners and restaurant managers count on when their equipment needs attention. You'll travel to commercial locations throughout San Diego, troubleshoot issues, complete repairs, and build relationships with the businesses that keep our coffee community thriving. Your day-to-day includes: Diagnosing and repairing commercial espresso machines, grinders, and coffee equipment at customer locations Completing service calls on time with clear communication throughout the process Documenting your work thoroughly—what you found, what you fixed, and what customers need to know...

Summary: This role requires a deep understanding of global coffee markets, price risk management, and supply chain dynamics, as well as strong analytical and negotiation skills. Key Responsibilities: Sell green coffee to roasters, importers, and industrial clients in various markets. Identify and onboard new suppliers and clients to expand the company’s global network. Source, negotiate, and purchase coffee from producers, cooperatives, and exporters. Analyse global coffee market trends, prices, supply and demand, and logistics factors to identify trading opportunities. Manage and optimise trading positions, ensuring profitability and compliance with internal risk limits. Coordinate with logistics teams to oversee shipment schedules, documentation, and quality control. Maintain strong relationships with suppliers, buyers, and financial partners. Monitor currency exchange and hedging requirements in coordination with the...