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Director of Roasting

$126,794 yearly
  • Dutch Bros Coffee
  • 455 Bucees Blvd, Melissa, TX 75454, USA
  • Sep 30, 2024
Full time Distribution/Shipping Roasting/Production Technician/Equipment Service Warehousing/Facilities

Job Description

It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time. 

Position Overview

The Director of Roasting ensures the lifeblood of Dutch Bros (our coffee production!) is operating optimally. This position is responsible for overseeing and managing the daily operations of the Dutch Bros Roasting Facility, including hiring, training, and managing a robust team of individuals. They guarantee processes and procedures for food safety and employee safety are being followed at all times. It is essential that they foster good communications with partnering departments and entities. The Director of Roasting participates in strategic planning regarding future growth and expansion.

This position is based in Melissa, Texas.

Key Result Areas (KRAs)

Uphold all roasting facility quality and food safety standards:

  • Establish goals and monitor the performance of the roasting facility 

  • Ensure compliance with food and safety regulations and maintain proper training and credentials for all employees

  • Serve as the on-site FSMA-trained company representative

  • Guarantee our coffee meets all quality standards

  • Participate in QA cuppings of pre-shipment and arrival samples of green coffee and facility-roasted goods to ensure it meets DB’s quality standards

  • Assist facilities in making decisions regarding maintenance planning and strategies

  • Collaborates cross-departmentally to ensure that organizational goals regarding safety, efficiency, quality, and profitability are met

  • Verify completion of sanitization and housekeeping logbooks

Ensure the roasting and packaging team has adequate training, proper equipment, and a safe work environment to successfully support the growing needs for coffee production:

  • Implement internal training and development plans for all new staff 

  • Continued education of coffee and roasting

  • Ensure equipment is operating optimally; forecast future equipment needs 

  • Provide direct oversight of daily operations and safety protocols

  • Oversee all roasting and packaging processes, implementing system and process improvements, as needed

  • Ensure schedules and timetables are outlined and met

  • Ensures that department has sufficient levels of inventory to meet demand and is staffed appropriately

Manage, motivate, and support the production of coffee and its team members while maintaining the Dutch Culture:

  • Monitor daily coffee production and ensure it meets the demands of vendor orders

  • Verify outbound orders are accurately produced and shipped to meet DC order dates

  • Maintain various relationships with outside vendors that are key to keeping the plant running smoothly and efficiently

  • Facilitate the employee lifecycle and manage a team of employees

  • Provide oversight and consultation for all roasting-related personnel, equipment, and facilities

  • Other duties as assigned

Job Qualifications

  • Bachelor’s Degree in a related field, or 4 years of equivalent experience

  • Minimum of 3 years of Roasting and Packaging experience

  • An additional 2+ years of leadership experience 

  • Knowledge of roasting and packaging equipment

  • Knowledge of shipping, receiving, and distribution

  • Proficient with Excel and Google Suite

  • Experienced and proficient with ERP systems; Microsoft D365

  • Ability to maintain deadlines

  • SCA Sensory certificate, preferred

  • SCA Roasting credentials, preferred

  • This position requires driving, when necessary

  • Must be willing to travel up to 25% of the time

Skills

  • Coffee Roasting Expertise

  • Quality Control

  • Leadership and Management

  • Production Planning and Efficiency

  • Problem Solving and Troubleshooting

  • Knowledge of Coffee Trends and Market

  • Communication and Collaboration

  • Continuous Learning and Adaptability

  • Technology Proficiency

  • Detail-Oriented

Physical Requirements

  • Constant standing/walking, up to 10 hours at a time

  • Occasional stooping, kneeling or crawling

  • Occasional pushing, pulling, lifting, or carrying up to 50 lbs

  • Occasional ascending or descending on ladders and ramps

  • Must be able to communicate in an effective manner to perform job duties

  • Vision must be good or corrected in order to perform essential job duties

  • Hearing must be good or corrected in order to have the ability to understand information to perform essential job duties

Compensation:

$126,794.19 - DOE

If you like wild growth and working in a unique and fun environment, surrounded by positive community, you'll enjoy your career with us!

Dutch Bros Coffee
About Dutch Bros Coffee

If you're ready to make a massive difference, we're stoked to talk to you! Dutch Bros isn't just a job- it's an opportunity to learn together, grow together and have a ton of fun doing it!

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