To Embrace People,
and Spread Love -
One Greeting, One Connection,
One Relationship at a Time
We are a locally owned company founded in Woodinville in 1998. Over the years, we have grown to 12 Eastside locations, including our newest Flagship Roastery and Bakery, Redmond Cafe, Woodinville, and Bothell Drive locations. We have won numerous awards for our commitment to excellence.
We are intensely focused on providing the most memorable Customer Service, Organic Coffee, Specialty Beverage, and Bakery experiences throughout our diverse company platform and world-class Flagship Roastery and Bakery in Bellevue.
We invite you to be a part of a team that prides itself on three core principles:
COFFEE. CULTURE. COMMUNITY.
Position Overview: Baristas are the foundation and the brand of Mercurys. Baristas are friendly, personable and have the ability to engage with customer by providing outstanding service. Ability to work with cross functional teams, participate in team meetings, always eager to learn and have the ability to multitask with efficiency and speed at all times.
Mercurys Coffee Co. 5 Core Principles
#1 Customer Service- We pride ourselves on having the best customer service in the industry! We always greet customers within 10 seconds of arrival. We address them by using their first name (hint: you can see this on their Platinum account). We always make eye contact. We always show them how important they are to us.
#2 Quality- The coffee we serve is always 100% Organic Arabica Coffee and directly sourced with farmer partners. We are continually sourcing the highest quality coffee, ingredients, and products anywhere in the industry, and our customers have come to expect the best.
#3 Consistency- We are masters at following our recipes, processes, and procedures. We don't take shortcuts. We craft our beverages with integrity! We constantly repeat orders back to our customers to ensure accuracy. We also have industry-leading technology that drastically improves the quality and consistency of our beverages and substantially reduces unnecessary repetition and strain on our teams.
#4 Cleanliness- Keeping a location clean must be a team effort. From daily dusting to cleaning under and around surfaces and weekly deep cleanings. We owe it to our customers and co-workers to maintain the cleanest possible work environment.
#5 Speed- We never compromise quality or speed, but speed is always essential to every transaction. Our goal is to serve each customer within 1 minute. Memorizing recipes and learning customers' drinks will improve our ticket/transaction times. Multi-tasking has always been essential but more than ever with our new automated machines.
Mercurys offers a competitive benefits package:
Mercurys Coffee Co. is an equal opportunity employer to all employees and applicants. Mercurys does not discriminate against qualified individuals based on their race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth,or breastfeeding), gender, gender identity, gender expression, national origin,age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information, or any other status protected by applicable law.