Head Coffee Technician - Greater Goods Coffee Co.

$40,000 - $45,000 yearly
  • Greater Goods Coffee Co.
  • 2501 East 5th Street, Austin, TX, USA
  • Aug 23, 2021
Full time Technician/Equipment Service

Job Description

Greater Goods Coffee Roasting Co. has two passions - roasting some of the world’s best coffees and doing good in the communities we serve. We hand-select specialty-grade coffees from around the globe, roast them to perfection at our Dripping Springs roastery, and serve them with love at our cafes. A portion of the proceeds from every bag we sell goes to Texas-based charities. 

Named 2021 Roaster of the Year by Roast magazine, we’ve experienced significant growth over the past 12 months. We are seeking a qualified Espresso Technician to ensure that our equipment (and our wholesale customers) is always in top-notch condition.


Job Duties:

  • Manage maintenance of all Wholesale and inhouse equipment
  • Consult customers on equipment and filtration upgrades
  • Manage and offer preventative maintenance plans to customers
  • Provide excellent internal and external customer service 
  • Maintain other company facilities as needed
  • Perform accurate billing for parts, labor, and preventative maintenance plans


  • Proficiency with tools, machinery, electricity, and plumbing
  • Experience with maintenance and installation of espresso machines, coffee brewers, filtration systems and various other equipment.
  • Strong barista skill set (2+ years preferred)
  • Efficient time management, flexible schedule, off-­hours availability
  • Reliable, accountable, and professional demeanor
  • Must have a valid and current driver’s license issued within the United States with a clean driving record. 

Physical Activities of Job:

  • Stooping, kneeling, crouching, reaching.
  • Standing for sustained periods of time, walking for long distances or from one work site to another.
  • Pushing, pulling, lifting, fingering, grasping, feeling (attributes of objects).
  • Repetitive Motion
  • Consists of medium level physical requirements: exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
  • Visual acuity: must have close visual acuity to perform activities, operate machines/heavy equipment /operate motor vehicles, and determine accuracy, neatness and thoroughness of the work assigned and/or to make general observations of facilities or structures.
  • Hazards: technician subject to hazards.  Includes a variety of physical conditions, such as proximity to moving parts, moving vehicles, electrical current, and/or exposure to high heat or exposure to chemicals.
  • Frequently in close quarters and other areas that could cause claustrophobia.
  • Requires ability to function in narrow aisles or passageways.
  • Proficient at driving, maneuvering, and parking Company vehicles.
  • Physically able to sit for long time periods, driving to/from wholesale account locations – often in heavy traffic.